HPO Factor – Management Quality – Effectiveness
Effectiveness is defined as ‘the ability to achieve the desired result.’ HPO managers are highly effective as they are good at sharing the vision and strategy of the organization with employees and then explaining the goals they are trying to achieve with the organizational unit.
They keep on repeating this until the message is understood and supported by all employees. Subsequently, HPO managers focus on achieving the goals and do not rest until that have. To facilitate this, they create clear lines of accountability and make sure all information needed to do a good job is available. HPO managers are also good at solving conflicts in a constructive manner and dispelling concerns before these get out of hand. They spot both opportunities and threats early on and act on these. They pay attention to detail but ignore irrelevant issues that impede progress, and thus are very focused on what they need to achieve.